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Case Study - Nan Tien Institute

Nan Tien Institute contacted Cipher Rapid Response operations team for a thorough cleaning of their full facility to make the building shine and ready for their 30th Anniversary event. Our team designed scopes, programs, and processes to get the building ready and fresh within 2 weeks.
Nan Tien Institute (NTI) is Australia’s first Government accredited, higher education provider with a strong focus on personal development in the areas of Buddhism, health and social wellbeing, mental health, and mindfulness. Nan Tien Institute is among several high-profile education sites we manage. The campus consists of multiple buildings, including classrooms, libraries, a museum, a cafe, and admin areas.
Cleaning of an educational institution can be a challenging task. It requires swift and immediate action with a keen eye for detail without affecting the overall functioning while keeping safety in mind. This is where we step in with a specialized operations team that works round the clock on stiff timelines minimizing disruption for staff and the students.
Cipher Rapid Response was happy that their team could use their expertise, knowledge, and skills to help the client out.

How did it unfold?

After receiving client confirmation, we provided a comprehensive checklist and briefed the Cipher Rapid Response operations team, ensuring they were fully prepared. Our team developed a tailored deep cleaning plan for Nan Tien Institute, taking into account the institute’s intensive class schedule and targeting key areas that required special attention. The plan was successfully executed over 14 days.

How was the problem solved?

Cipher carried out an extensive cleaning project at Nan Tien Institute, meticulously restoring both the interior and exterior of the facility. The facade was treated with safe cleaning solutions, with WHS-trained staff using a 10.2m boom lift to effectively remove dirt, dust, and pollutants from all sides while preserving the building’s architectural features and surrounding landscape. Outdoor areas, including pathways, bridges, and loading docks, were pressure washed to eliminate buildup, with eco-friendly agents used on tougher stains. High dusting targeted hard-to-reach areas like vents, ceiling fans, and light fixtures, utilizing HEPA filter vacuums for allergen control. Windows across the building were cleaned to a streak-free shine with a Water-Fed Pole System that required no detergents, ensuring clarity and minimal environmental impact.
Inside, the concrete floor underwent restoration with polish and buffing to bring out a high-gloss finish, while carpets spread over four levels—including the museum, library, and classrooms—were steam cleaned with environmentally friendly solutions to remove deep-set stains and contaminants. Lastly, classrooms, bathrooms, hallways, and common areas were thoroughly sanitized, with tiles scrubbing and grout cleaning, and high-touch surfaces were focused on to uphold a high standard of cleanliness throughout the institute.

Summary

Nan Tien Institute saw remarkable improvements in cleanliness and overall campus aesthetics following our deep cleaning services. The customized approach addressed their unique challenges, and the timely service allowed the institute to resume normal operations without disruption.
The quick turn around and the rapid completion of the work without compromising on the quality was pivotal in a blooming feedback from the client by the way of a testimonial. Their 30th Anniversary celebrations were a massive success.
Contact us today to learn more.

Before & After

  • What sets Cipher Rapid Response apart:

    • We are safe, relaible and dependable.
    • We provide rapid solutions.
    • Our approach is technology driven.
Educational Facility Cleaning
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FREQUENTLY ASKED QUESTIONS

What cleaning services do you provide for educational institutions?
We offer comprehensive cleaning services for educational institutions, including deep cleaning, floor restoration, window cleaning, and high dusting. We also ensure minimal disruption to daily activities while adhering to health and safety standards.
Can you clean large facilities without disrupting normal operations?
Yes, our team is experienced in cleaning large educational institutions without disrupting daily operations. We tailor our cleaning schedules to work around your institution's activities, ensuring minimal disruption to students and staff.
How do you handle high dusting and cleaning at heights?
We use specialized equipment, such as boom lifts, to safely clean high and hard-to-reach areas. Our staff is trained in Working at Heights (WHS) standards to ensure safety and effective cleaning of vents, ceiling fans, and light fixtures.
Do you use eco-friendly cleaning products?
Yes, we prioritize the use of environmentally friendly cleaning solutions in all our services, including for tough stains, high-dust areas, and floor cleaning, to ensure both safety and sustainability.
Can you restore floors and carpets in a large facility?
We offer floor restoration services including polishing and buffing concrete floors. For carpeted areas, we use steam cleaning with eco-friendly solutions to remove deep stains and contaminants, ensuring a clean and hygienic environment.
How quickly can you complete a large cleaning project?
Our team is capable of completing large-scale cleaning projects within tight deadlines, often within a few days to two weeks, depending on the size and complexity of the job. We work efficiently to meet your timeline while maintaining high-quality results.

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